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Introduction   
Sapna Pokhriyal is a senior content specialist and has a decade of experience in the call center industry. She has a solid understanding of this high paced industry. Before becoming an author, she spent several years in the call center industry working in various call center processes like telemarketing and outbound sales.

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sapnapokhriyal
03/07/2016
10:02:36 AM
Sapna Pokhriyal is an experience telemarketing professional who frequently writes on leading business process outsourcing industry topics. He currently works with a leading player in the BPO industry as an operations manager in their telemarketing process.
For more just visit http://www.go4customer.com/
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